TWIGtv Terms of Use

These terms govern your access and use of TWIGtv. TWIGtv is a streaming video service operated by TWIGtv, Inc. and/or its subsidiaries and affiliates that provides access to content and services made available through the TWIGtv application. By accessing or using TWIGtv, you are accepting these terms. If you do not agree with these terms, you may not access TWIGtv.

In accepting these terms, you are also agreeing that:

1. Any disputes between us will be settled by binding arbitration (meaning we both give up the right to go to court); and
2. Your recurring subscriptions will automatically renew, and your account will continue to be charged for those subscriptions until you cancel.

Certain features, functionality, and content made available to you through TWIGtv may be subject to additional terms, which will be provided to you at the time those services are offered. We reserve the right to modify, suspend, or remove certain features, functionality, or content from TWIGtv at any time.

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Using TWIGtv

You may only access TWIGtv through TWIGtv-compatible devices and other authorized video players. To access premium content on TWIGtv (that requires a subscription), you will need to create a TWIGtv account. Our Privacy Policy provides information on how we collect, use, and disclose information from our users and their use of TWIGtv. If you violate any of these terms, we have the right to suspend or terminate your access to TWIGtv. You may not:

• Engage in or facilitate any unauthorized access to or use of TWIGtv; or
• Disable, bypass, circumvent, or interfere with any digital rights management mechanism, security mechanism, or access control measures.

Access to TWIGtv requires an internet connection. Data charges may apply, depending on your data plan, which you are responsible for paying. The display quality of streaming content on TWIGtv can vary by device and is affected by factors such as internet speeds, WiFi strength, and location.

Streaming Content

TWIGtv provides access to content intended for your personal, non-commercial use only. Some content and services on TWIGtv may be provided by other content providers, which may be subject to their own terms and policies, including privacy and data gathering practices. Those terms and policies will apply (and you are obligated to abide by them) when you access their content through TWIGtv.

We may update, add, or remove content and/or content providers from time to time, possibly without notice to you. We reserve the right to restrict (or remove) access to TWIGtv or to certain content if we have reason to believe that your account has been compromised, or that the content is not properly authorized or licensed in your country or violates applicable law. We may also suspend your access to TWIGtv if we believe it is necessary to protect TWIGtv or our content providers and partners from what we believe to be fraudulent, improper, or illegal activity.

You are responsible for enabling content access controls on TWIGtv so that age-restricted content is not viewed by persons not meeting the applicable age limits as specified by law, regulation, or the content provider. Visit the TWIGtv support section for more information on how to enable these settings.

Restrictions

Copying or redistribution of certain content is strictly prohibited. Digital rights management (DRM) or other technologies may be used to prevent or restrict copying or redistribution, which you agree not to try to circumvent or avoid. Some content is only available in countries where TWIGtv has been authorized for broadcast. Attempting to access content outside of these areas violates these terms, and some content providers may use technologies to determine or verify your location.

Copyright & Content Takedown

If you believe in good faith that certain content appearing on our website or through our services infringes your copyright or other proprietary rights, or contains prohibited or illegal content, please send a content takedown notice to twig@calltwig.com.

Advertising and Promotional Messages

TWIGtv (and/or its partners and content providers) may display advertising and promotional messages. We do not endorse or make any recommendation about the advertisers’ products or services. Any interaction with advertisers is at your own risk and solely between you and the advertiser. TWIGtv is not responsible for your interaction with those advertisers or their products and services.

Subscriptions

Subscriptions to content on TWIGtv are managed through your TWIGtv account. Certain restrictions may apply to these offers (such as content that may be accessible only within TWIGtv, only on TWIGtv devices, or only in certain geographic locations), and these will be provided in the offer terms.

If your subscription includes a free trial, you must cancel before the trial period ends to avoid being charged. It is your responsibility to cancel a free trial before it ends, even if you do not receive a notification that your free trial is about to end.

Recurring subscriptions automatically renew until you cancel. You must cancel your subscription before renewal to avoid billing for the next subscription term. We may align your subscriptions on TWIGtv to the same billing cycle, with additional subscriptions being prorated to the same billing date. No refunds are given for partial term cancellations. If you cancel a subscription before the period ends, your subscription and access to its content will continue until the subscription period ends, but it will not automatically renew.

Visit TWIGtv support for information on how to manage or cancel a subscription.

TWIGtv’s Proprietary Rights

TWIGtv is proprietary to TWIGtv, Inc. (and/or its licensors) and is protected by copyright, trademark, and other laws of the United States and other countries. Any rights not expressly granted to you under these terms are reserved by TWIGtv (or its licensors). You may not remove, alter, or obscure any copyright, trademark, service mark, or other proprietary rights notices incorporated in or accompanying TWIGtv or any content provided via TWIGtv.

Disclaimers

TWIGtv is provided “AS IS” and on an “AS AVAILABLE” basis. To the maximum extent permitted by law, TWIGtv disclaims any warranties of merchantability, fitness for a particular purpose, or non-infringement. TWIGtv makes no warranty that its services will meet your requirements or that they will be available on an uninterrupted, secure, or error-free basis.

Limitation of Liability

WHEN PERMITTED BY LAW, WE WILL NOT BE RESPONSIBLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES. TO THE EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FROM ALL CAUSES OF ACTION AND UNDER ALL THEORIES OF LIABILITY, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE PURCHASE PRICE THAT YOU PAID FOR TWIGtv SUBSCRIPTIONS IN THE PAST SIX MONTHS OR $50 USD, WHICHEVER IS GREATER.

Arbitration of Disputes

All claims arising out of or relating to your TWIGtv account or any TWIGtv product or service will be resolved exclusively through arbitration, according to the Dispute Resolution Terms, unless you opt out or another exception applies. All claims may only be conducted on an individual basis.

Governing Law, Jurisdiction, and Venue

These terms are governed by the laws of the State of Delaware, without regard to conflict of laws principles. If a claim proceeds in court rather than arbitration, the exclusive jurisdiction and venue for legal proceedings is the federal court of the Northern District of Georgia or state court in Atlanta, Georgia.

General

These terms are between you and TWIGtv, and no other person has any right to enforce these terms on your behalf. Your rights are not transferable. Each provision operates separately, and if a court determines any term to be invalid, the rest of the terms will remain in effect. TWIGtv may amend these terms from time to time. Changes will be posted on our website and may be communicated through your TWIGtv account or product.

Contacting Us

If you have any questions about these terms, please contact us at twig@calltwig.com.